Privacy Policy

Last updated: July 2026

Back to Back Roofing Worcester ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal data when you use this website or contact us for a quote, in line with UK GDPR and the Data Protection Act 2018.

1. Who we are

Back to Back Roofing Worcester, 6 Rose Avenue, Worcester, WR4 9PY. You can contact us at backtobackroofing@gmail.com or 07716 427677.

2. What data we collect

• Contact details you give us via our enquiry form or by phone/email: name, phone number, email address, postcode, and details of the job you're enquiring about.
• Basic technical data (such as browser type and pages visited) collected automatically when you use the site.

3. How we use your data

• To respond to your enquiry and provide a quote.
• To arrange and carry out roofing work you've asked us to do.
• To keep records required for insurance, guarantees and accounting.

We do not sell your data to third parties. We will only share it where necessary to deliver the service you've requested (for example, with tradespeople carrying out the work) or where required by law.

4. How long we keep your data

We retain enquiry and customer data only as long as necessary to fulfil the purposes above, including any legal, accounting or insurance requirements, after which it is securely deleted.

5. Your rights

Under UK GDPR you have the right to access, correct, or request deletion of your personal data, and to object to or restrict how we use it. To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.

6. Cookies

This site uses only essential technical functionality required for it to work correctly. It does not use tracking or advertising cookies.

7. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.